Entry Mechanic
What countries is the promotion live in?
Great Britain and Northern Ireland
Which retailers will be stocking the Promotional Product?
All major retailers will be stocking the promotional product
What products is this promotion on?
  1. McVitie’s Original Digestive Biscuits
  2. McVitie’s Chocolate Digestive Biscuits
  3. McVitie’s Hob Nobs
  4. McVitie’s Jaffa Cakes
  5. McVitie’s Penguin Biscuits
  6. McVitie’s Rich Tea Biscuits
  7. McVitie’s VIB Biscuits
  8. McVitie’s Fully Coated Biscuits
Do I need to buy the product?
Yes, you must retain your receipt that pre-dates the time/date you entered into the promotion. If you are a winner you will be asked to send in your receipt as proof of purchase.
Promotional Microsite
I live in Northern Ireland and would like to participate, how do I enter?
For an additional and equal chance to win a prize without the need to make a purchase, send your name, postal address in NI and mobile number in an envelope to 7322 McVitie’s ‘Win BGT Live Shows’ NPN, PO Box 906, Chilton, Aylesbury, HP22 9HR to arrive by the Closing Date for the draw in which you wish to be entered.
Why do you need all my details?
We only ask for the details that we need to validate your entry and to contact you if you are a winner.
When do I find out if I'm a winner?
This depends on what date you entered as there are 3 different bursts that run one after another (with different prize funds).

Winners will be notified that they have won within 7 days of the draw date via a text message to the mobile number provided on registration.
How do I find out if I'm a winner?
Only winners will receive a text message. The message will contain a link to a website where you'll be able to fill in your details. Your prize will then be sent to you/emailed to you.

If you are the LA America's Got Talent winner then you will also receive a phone call and have one-to-one contact with our travel supplier.
I've changed my details [email address / mobile number] since entering, can I let you know my new details.
Yes, provide us with the name, email address and mobile you entered with and we can pass this on.
I bought some McVitie's biscuits/cakes and tried to enter, but it says I have entered too many times.
Sorry you can only enter once a day and a maximum of ten entries per smartphone number and email address per draw. Come back another day for another chance to win!
Prizes - Mugs
I know I've won a mug but I've not received it yet
Mug prizes will take up to 28 days for delivery from date of order. I'm sure it's making its way to you. Let us know if you've not received it after 28days.
It's been over 28 days and I've still not received my mug
Contact us on info@winwithmcvities.co.uk with your postal address, name and email and we will look into this for you.
I've just personalised my mug but now want to change it! Can I?
Unfortunately, we can't make any changes to your entry.
My mug arrived broken
Contact us on info@winwithmcvities.co.uk and provide us with your full name, address and photo of the damage and we will get another one out to you in the post.
I've received someone else's mug! It's not got the words/name I wanted on it!
Contact us on info@winwithmcvities.co.uk and let us know your postal address, name, email and what word/name it should have been!
Prizes - Tickets
I can't go on the date of my prize can I change it?
Unfortunately, no the tickets are not transferable to another date. All 115 tickets will be assigned to winners as and when the winning draws take place.
Can I give my tickets to someone else?
No, your tickets will be in your name and are not transferable.
Will you pay for me to get to London?
Each prize includes £200 cash travel allowance and 1 night accommodation at a 3* hotel for 2 people in Central London.
Prizes - America's Got Talent
I haven't got a passport/can't go can I give the LA trip prize to a friend?
Unfortunately, no, the prize is not transferable to someone else.
I haven't got a passport/can't go can I have the cash equivalent instead?
Sorry, as per the terms of this promotion there is no cash alternative as this LA trip has already been booked due to the timely nature of this ticket promotion.
How are the prizes being sent out?
MUG: These will be sent via 2nd class post

SHOW TICKETS: These will be presented to you by hand on the day of the show, either at your hotel or when you arrive at the BGT venue.
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